Privacy Policy
Protection of personal data according to the GDPR
Agua Frío y Calor Eficiencia Energética SL, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the website: https://www.ventanasfrioycalor.com/, are included in the specific automated files of users of the services of Agua Frío y Calor Eficiencia Energética SL.
The collection and automated processing of personal data is for the purpose of maintaining the business relationship and performing information, training, counseling and other activities of Agua Frío y Calor Eficiencia Energética SL.
This data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.
Agua Frío y Calor Eficiencia Energética SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of such data.
The user may at any time exercise the rights of access, objection, rectification, erasure, restriction of processing, and portability recognized in the aforementioned Regulation (EU). The user may exercise these rights by email to: info@ventanasfrioycalor.com or by writing to: C/ Toribio Contreras, 9, 45640 – El Real de San Vicente (Toledo), Spain.
The user declares that all data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Agua Frío y Calor Eficiencia Energética SL
For what purpose will we process your personal data?
At Agua Frío y Calor Eficiencia Energética SL we will process your personal data collected through the Website: https://www.ventanasfrioycalor.com/, for the following purposes:
- Provide its services according to the particular needs of its clients, in order to fulfill the contracts signed by it.
- Sending commercial information and newsletters about new services offered on the website and in the sector.
- Send promotional information electronically.
- Provide the information requested by the user through the contact form.
We remind you that you can opt out of receiving commercial communications by any means and at any time by sending an email to the address indicated above.
- The request for information and/or the contracting of services from Agua Frío y Calor Eficiencia Energética SL, the terms and conditions of which will be made available to you in all cases, prior to any eventual contracting.
- Free, specific, informed, and unequivocal consent, as we inform you by making this privacy policy available to you. After reading it, if you agree, you can accept it by making a statement or taking a clear affirmative action, such as checking a box provided for this purpose.
The data will not be communicated to any third party outside of Agua Frío y Calor Eficiencia Energética SL unless legally required to do so.
Data collected by users of the services
In cases where the user includes files with personal data on the shared hosting servers, Agua Frío y Calor Eficiencia Energética SL is not responsible for the user's non-compliance with the GDPR.
Agua Frío y Calor Eficiencia Energética SL informs you that, as a data hosting service provider and pursuant to the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the hosted data and the time at which the service began. The retention of this data does not affect the confidentiality of communications and may only be used within the framework of a criminal investigation or to safeguard public security, making it available to judges and/or courts or the Ministry that so requires.
Agua Frío y Calor Eficiencia Energética SL is the owner of all copyrights, intellectual and industrial property, know-how and any other rights related to the contents of the website https://www.ventanasfrioycalor.com/ and the services offered therein, as well as the programs necessary for its implementation and related information.
Reproduction, publication, and/or use of the contents, in whole or in part, of the website https://www.ventanasfrioycalor.com/ for anything other than private purposes is prohibited without prior written consent.
Intellectual property of software
The user must respect the third-party programs made available to them by Agua Frío y Calor Eficiencia Energética SL, even if they are free and/or publicly available.
Agua Frío y Calor Eficiencia Energética SL holds the necessary intellectual property and exploitation rights to the software.
The user does not acquire any rights or licenses for the contracted service, over the software necessary for the provision of the service, nor over the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from Agua Frío y Calor Eficiencia Energética SL. The user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Agua Frío y Calor Eficiencia Energética SL, assuming civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
Any use of the services provided by Agua Frío y Calor Eficiencia Energética SL, and in particular the following, in violation of intellectual property laws, is prohibited:
Intellectual property of software
- Any use that is contrary to Spanish law or infringes the rights of third parties.
- The publication or transmission of any content that, in the opinion of Agua Frio Y Calor Eficiencia Energetica Sl, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
- Cracks, program serial numbers, or any other content that violates the intellectual property rights of third parties.
- The collection and/or use of personal data of other users without their express consent or in violation of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
- Using the domain's mail server and email addresses to send unsolicited bulk email.
The user bears full responsibility for the content of their website, the information transmitted and stored, hyperlinks, third-party claims, and legal actions regarding intellectual property, third-party rights, and the protection of minors.
The user shall indemnify Agua Frío y Calor Eficiencia Energética SL for any expenses incurred by the attribution of Agua Frío y Calor Eficiencia Energética SL to any cause for which the user is responsible, including legal fees and expenses, even in the case of a non-final court decision.
Agua Frío y Calor Eficiencia Energética SL makes backup copies of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the complete restoration of data deleted by users, as such data may have been deleted and/or modified since the last backup.
The services offered, except for specific backup services, do not include the replacement of content stored in backup copies made by Agua Frío y Calor Eficiencia Energética SL when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, subject to the user's consent.
The restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Agua Frío y Calor Eficiencia Energética SL
Pursuant to the LSSI, Agua Frío y Calor Eficiencia Energética SL will not send advertising or promotional communications by email or other equivalent electronic means unless previously requested or expressly authorized by the recipients.
In the case of users with whom there is a prior contractual relationship, Agua Frío y Calor Eficiencia Energética SL is authorized to send commercial communications regarding products or services of Agua Frío y Calor Eficiencia Energética SL that are similar to those initially contracted with the client.
In any case, after proving their identity, the user may request that they not receive further commercial information through Customer Service channels.
